Berkeley Ace Hardware

Shipping Info

Shipping Info

Shipping Time

Most orders received before 1:00 pm PST will ship the same day, provided the product ordered is in stock. Most orders received after 1:00 pm PST will ship the next business day.  Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.  We cannot guarantee when an order will arrive.  Consider any shipping or transit time offered to you by or other parties only as an estimate.  We encourage you to order in timely fashion to avoid delays caused by shipping  or product availability.

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time.  Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.  You will only be charged for products contained in a given shipment, plus any applicable shipping charges.  You will only be charged for shipping at the rate quoted to you on your purchase receipt.  The entirety of this shipping charge may be applied to the first product(s) shipped on  a multiple shipment order.

Out-of-Stock Products

There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment.  You may cancel your order at any time prior to shipping.

Pick-Up of Merchandise

Before traveling to our store, please wait for our call confirming your order is at the store and ready for pick-up.  For more information, please call us at 510.845.0410